Terms and Conditions
- How do I place an order?
Simply browse our products, add your desired items to the cart, and proceed to checkout. Follow the steps to fill in your shipping details and make payment securely. - What payment methods do you accept?
We accept major credit/debit cards, online banking (FPX), and selected e-wallets like TNG eWallet, GrabPay, and Boost. - How long does delivery take?
Delivery typically takes 3 – 5 working days for West Malaysia and 5 – 10 working days for East Malaysia. - How much is the shipping fee?
Shipping is free for orders above RM100. For orders below RM100, a flat rate of RM6 / RM15 (EM) applies. - Do you ship internationally?
Yes, we do! Shipping fees and delivery times may vary depending on your location. During checkout, you’ll be able to see the available shipping options and costs for your country. - Can I change or cancel my order?
If your order hasn’t been processed yet, you may contact our customer service at [email protected] or 603-80524108. - What should I do if I received the wrong item or a damaged product?
We’re so sorry! Please contact our support team within 7days of receiving your order with a photo of the item(s), and we’ll assist you with a replacement or refund. - Do you offer any promotions or discounts?
Yes! Check our homepage or follow us on social media to stay updated on exclusive promotions, seasonal deals, and new product announcements. - Who can I contact if I need help?
You can reach our friendly customer service team via email at [email protected] or contact us at 603-80524108.We’re here to help on weekdays from 8.30am – 5.30pm
