Privacy Policy
In Compliance with the Personal Data Protection Act 2010 (PDPA)
Better Malaysia (“Better,” “we,” “our,” or “us”) values your privacy and is committed to responsibly managing, protecting, and processing your personal data.
This Privacy Policy (“Policy”) explains how we collect, use, disclose, and process your personal data. It applies to both online and offline data collection activities, including information gathered through our website, social media platforms, campaigns, contests, and events.
By using this website or providing us with your personal data, you acknowledge that you have read and understood this Policy and agree to the processing of your data as outlined.
We reserve the right to update this Policy at any time. Any changes will be posted on this website, and we encourage you to review it regularly.
Collection of Personal Data
We collect personal data when you interact with us, including during transactions and communications. This may include, but is not limited to:
- Name
- Email address
- Phone number
- Date of birth
- Billing and/or delivery address
- Gender
Providing your personal data may be mandatory or voluntary, depending on its intended use. If you choose not to provide mandatory data, we may be unable to offer our products or services to you.
Purpose of Collecting Personal Data
We collect, use, and process your personal data for the following purposes:
- Processing and shipping orders.
- Sending marketing communications about our products, promotions, and events.
- Managing your participation in promotions, events, and contests.
- Conducting internal analysis and research to improve our offerings.
- Responding to your inquiries, requests, or feedback.
- Optimizing website content and functionality for your experience.
- Complying with legal and regulatory requirements.
Cookies
We use cookies to enhance website performance and improve user experience. A cookie is a small file stored on your device to track site usage. You can adjust your browser settings to decline cookies, but doing so may affect website functionality.
Disclosure of Personal Data
We treat your personal data with confidentiality but may share it with the following parties:
- Authorities as required by law.
- Related companies and subsidiaries of Uni Bio Pharma.
- Business partners and online affiliates offering related services.
- Government agencies, regulators, and statutory bodies.
- Auditors, consultants, accountants, lawyers, and other professional advisors.
- Service providers necessary for our operations.
Safeguarding Personal Data
We prioritize the security of your personal data and implement measures to protect it from unauthorized access, loss, misuse, or disclosure. However, we are not responsible for unauthorized use beyond our control. You also play a role in safeguarding your information, such as keeping your account credentials secure.
Retention of Personal Data
We retain personal data as long as necessary for its original purpose. Once no longer required, we will securely destroy or anonymize it unless legally required to retain it.
Data Transfer and Sharing
We do not sell your personal data. However, we may transfer data within our corporate group or to third-party service providers, affiliates, or business partners under strict confidentiality and security measures, including transfers outside Malaysia if necessary.
Your Rights
Under the PDPA, you have the right to:
- Request access to your personal data.
- Correct inaccurate, incomplete, or outdated data.
- Request data retention only for as long as necessary.
- Ask about our data policies and procedures.
- Opt out of marketing communications.
- Withdraw your consent for data processing, subject to legal and contractual obligations.
To ensure security, we may verify your identity before processing any requests.
For further inquiries about this Privacy Policy, please contact us.
